If you are running TDS Solo Field CE or Sokkia iMap, these programs have been known to cause ActiveSync issues. Try disabling or exiting HotSync or whatever other program may be trying to use or monitor the port. Programs such as Palm HotSync can block ActiveSync from connecting. If it does not finish within 20 minutes, you may want to cancel the install process, delete the install file, re-download a new install file from the above website, and try again.įor details on how to work around firewall and virus scan programs to create an ActiveSync connection, visit the following link: This is normal, and the process should finish soon (within 3 to 5 minutes). If you are installing ActiveSync versions 3.8 or earlier, you may find that the install file pauses at 93% complete for several minutes. Microsoft Windows Mobile Device Center (ActiveSync) The latest version of Microsoft ActiveSync / WMDC can be obtained from the following website: If you are connecting a rugged handheld computer running Microsoft Windows Mobile 5.0 or higher, you need Microsoft ActiveSync version 4.5 installed on the desktop PC before connecting.
More information on resolving ActiveSync / WMDC issues can be found on the following websites: These common issues relate to the following topics:
Common connection issues with ActiveSync / WMDC īelow are descriptions of and solutions for common issues encountered when connecting to Microsoft ActiveSync / Windows Mobile Device Center (WMDC).
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